Privacy Policy
Effective Date: November 4, 2025
Last Updated: November 4, 2025
Introduction
BrandMoment ("we", "our", or "us") is committed to protecting your privacy.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform to track viral brand moments across social media and cultural events.
Information We Collect
We collect information that you provide directly to us, including when you create an account, subscribe to our services, or contact us for support.
This information may include your name, email address, company name, and usage data related to how you interact with our platform.
We also collect aggregated data from public social media platforms to analyze brand moments and generate virality scores.
How We Use Your Information
We use the information we collect to provide, maintain, and improve our services.
This includes analyzing brand moments, generating insights, tracking viral cultural events, and communicating with you about our services.
Your personal data is never sold to third parties and is only used to enhance your experience with BrandMoment.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
These measures include encryption, access controls, and regular security audits.
However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our platform and store certain information.
Cookies are files with a small amount of data that may include an anonymous unique identifier.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.
Third-Party Services
Our platform integrates with third-party social media platforms and analytics services to collect publicly available brand moment data.
We use Supabase for database hosting and Cloudflare Pages for web hosting.
These third parties have their own privacy policies, and we encourage you to review them.
Your Rights
You have the right to access, correct, or delete your personal information.
You may also object to or restrict certain processing of your data.
To exercise these rights, please contact us at the email address provided below.
If you are a resident of the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR).
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy.
We will retain and use your information to comply with our legal obligations, resolve disputes, and enforce our agreements.
Publicly available brand moment data is retained for historical analysis and trending insights.
Children's Privacy
Our service is not intended for use by children under the age of 13.
We do not knowingly collect personally identifiable information from children under 13.
If you become aware that a child has provided us with personal information, please contact us so we can take appropriate action.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons.
We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
We encourage you to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at privacy@brandmoment.com